Frequently Asked Questions
This page has been created to provide quick and convenient answers to key questions about our products and services. Some responses may be general or not fully detailed, so for precise information we always encourage you to contact one of our consultants. We remain at your disposal, offering full support and assistance to clarify any questions or concerns you may have.
Parts & Service
How do I order genuine Towmaster OEM replacement parts and can I buy parts directly from Towmaster?
Order through an authorized Towmaster dealer. Dealers can identify the right OEM parts and place the order for you. Use the Dealer Locator to find your nearest for pricing, availability, and ordering. Truck Equipment parts can be ordered directly from TOWMASTER by contacting the Parts Department staff at (320) 593-4595
What information should I have ready when ordering parts?
Have your trailer’s VIN/serial number, model, approximate year, and clear photos of the part/location. These details speed up fitment verification and accuracy.
Can parts be shipped directly to my shop or jobsite? How fast do they ship?
Many authorized dealers ship directly to your door; timelines depend on dealer inventory and carrier options. Contact your dealer for lead time.
Where can I download Towmaster owner’s manuals, parts lists, and diagrams?
Go to the Trailer Manuals and download the PDF for your model. Manuals include operating, maintenance, and parts information.
Contact your authorized dealer or Towmaster Truck Equipment (Litchfield, MN) to book service. They handle diagnostics, repairs, and upfits. Use the Dealer Locator to find a nearby dealer across the U.S.
Are parts interchangeable across Towmaster models or years? How do I verify fitment?
Interchangeability depends on model/year. Always verify with your VIN/serial and the specific manual or dealer lookup before ordering.
Used Equipment
Where can I buy certified used Towmaster trailers and equipment?
You can browse listings of used Towmaster equipment on major reseller platforms (such as MachineryTrader, IronPlanet, Mascus) and check with your nearest authorized Towmaster dealer.
What should I inspect when buying a used Towmaster trailer?
Key points to inspect include:
- Frame integrity (no major cracks, bends, or excessive corrosion)
- Axle & suspension condition
- Deck, ramps and loading mechanisms (if tilt or dump type)
- Tires and wheels (including age)
- Brakes and lighting (for road use)
- Documentation of maintenance/repairs
- If unclear, get a mechanic familiar with heavy-duty trailers to inspect it.
How do I finance a used Towmaster trailer purchase?
Many dealers offer financing options for used equipment. Contact your Towmaster dealer or their finance partner to discuss terms, down payment, interest and length of the contract.
Formalities, Agreements, After-Sales Support & Warranty
What warranty does Towmaster provide on new trailers?
Towmaster offers a Limited Lifetime Frame Warranty on new trailers, covering the main structural frame against defects in materials or workmanship for the life of the trailer. Other components are covered by standard manufacturer warranties.
How do I register my Towmaster trailer for warranty coverage?
Complete the Warranty Registration Form available on Towmaster’s website or through your dealer. Registration ensures your warranty is active and linked to your trailer’s VIN.
How long does it take to process a warranty claim?
Processing time depends on the issue and documentation provided. Typical claim reviews take a few business days, but complex cases may require inspection or part return.
Is the lifetime frame warranty transferable to a new owner?
Towmaster offers an extensive warranty to the original purchaser of our trailers. Details depends on Towmaster’s policy.
What does the warranty not cover?
The warranty generally excludes normal wear, misuse, accidents, or unauthorized modifications. Always review the Towmaster Warranty Terms for full details.
This warranty also does not cover:
- Products which have been operated in excess of rated capacities
- Misuse, abuse, or accidents
- Trailers which have been altered, modified, or repaired in any manner not authorized by our company
Does Towmaster offer extended or service contracts?
Towmaster does not advertise corporate extended-service programs, but many authorized dealers provide optional service plans and maintenance packages.
How can I get training or operational guidance for my Towmaster trailer?
Towmaster provides owner’s manuals online with operation, maintenance, and safety information. Dealers can also walk through loading and operational best practices at delivery.
What happens if my trailer requires major structural repair?
Repairs must be handled by an authorized Towmaster dealer or Towmaster Truck Equipment facility to maintain warranty coverage.
How do I contact Towmaster directly for customer service or warranty questions?
You can reach Towmaster Customer Support via the contact form here.
Product Range & Specifications
What types of trailers does Towmaster manufacture?
Towmaster builds premium heavy-duty trailers for construction, commercial, Utility Underground, and municipal use, including:
- Equipment trailers (tag and pintle-style) Drop Deck, Drop Deck Tilt, Deck Over, Deck Over Tilt, Hydraulic Dump, Rigid Gooseneck, Hydraulic Tail, Lowboys (Detachable Goosenecks)
- Tilt trailers (gravity, hydraulic, and air-tilt)
- Deck-over trailers (flat, beavertail, air-tilt)
- Dump trailers (single- or dual-axle)
- Utility trailers
- Gooseneck and low-profile models
Each series is engineered for reliability, safety, and long-term value.
What are Towmaster trailers typically used for?
Towmaster trailers are designed for:
- Excavators
- Mini excavators
- Backhoe loaders
- Bulldozers
- Skid steer loaders
- Compact track loaders
- Wheel loaders
- Track loaders
- Motor graders
- Scrapers
- Trenchers
- Directional drills
- Compaction rollers
- Asphalt pavers
- Asphalt milling machines
- Road reclaimers
- Cranes
- Telehandlers
- Forklifts
- Boom lifts
- Scissor lifts
- Generators
What sizes and load capacities are available?
Payload capacities ranging from 3,000 lbs. to 120,000 lbs, depending on the model. Common deck lengths run from 10 feet to 24 feet, with multiple axle configurations and suspension options.
What materials and frame construction does Towmaster use?
All Towmaster trailers feature high-tensile steel frames with fully welded I-beam or box-tube construction, treated wood, white oak decking, or diamond-plate decks, sealed wiring, and powder-coat (trailer uses polyurethane) finish for corrosion resistance.
What is the difference between a tilt trailer and a deck-over trailer?
Tilt trailers use a pivoting bed (hydraulic, air, or gravity) for easy loading and unloading of wheeled equipment. Deck-over trailers have a flat platform that sits over the wheels for maximum deck width and ground clearance – ideal for larger or irregular loads.
Does Towmaster make dump trailers?
Yes – Towmaster produces commercial-grade dump trailers designed for hauling soil, debris, and materials. Available in various bed sizes and hydraulic configurations.
Are custom trailer options available?
Yes. Towmaster offers custom configurations including deck length, ramp type, suspension, tie-downs, hydraulic systems, and paint colors. Work with your authorized dealer to build to spec.
Does Towmaster also build truck bodies and municipal equipment?
Yes – Towmaster designs and installs truck bodies, plows, and upfits through its Towmaster Truck Equipment division, serving municipalities, public works, and commercial fleets.
Are Towmaster trailers DOT-approved and compliant with federal safety standards?
Yes. All Towmaster trailers are built to meet or exceed U.S. DOT and NATM (National Association of Trailer Manufacturers) compliance standards.
Sustainability, Electric Equipment & Innovation
What is Towmaster’s approach to sustainability?
Towmaster focuses on durability and longevity as the core of its sustainability philosophy – building trailers that last for decades reduces material waste, replacement frequency, and total carbon footprint.
How does Towmaster reduce its manufacturing impact on the environment?
Towmaster uses modern fabrication technology, such as robotic welding and polyurethane paint systems, to minimize material waste and emissions in production.
What innovations make Towmaster trailers safer and more efficient?
Towmaster integrates low deck heights, balanced load geometry, sealed wiring harnesses, and durable polyurethane finishes – all engineered for safety, long service life, and lower maintenance costs.
How does Towmaster support municipalities aiming for greener fleets?
Towmaster provides long-life steel trailers and truck bodies designed for decades of use and compatibility with modern low-emission trucks. This reduces fleet turnover and supports sustainable budgeting and operations.
Purchase & Contact Information
Where can I buy a new Towmaster trailer?
Towmaster trailers are sold exclusively through authorized Towmaster dealers across the United States.
Use the Dealer Locator to find your nearest dealer, request pricing, and check availability.
How do I get a quote for a new trailer?
You can contact Towmaster directly and we will match you up with an authorized dealer or by contacting your local authorized dealer (check the the Dealer Locator). Provide your intended use, capacity needs, and preferred model to get an accurate estimate.
Can I purchase a Towmaster trailer online?
Towmaster trailers aren’t sold directly online, but many dealers list in-stock inventory and used units on their websites or marketplaces like Machinery Trader and Equipment Trader.
How do I find Towmaster’s current product catalog or brochure?
Visit the Products section on towmaster.com to browse by category or download product literature and spec sheets in PDF format.
Where can I see Towmaster trailers in person?
You can view trailers at authorized dealer lots or at Towmaster’s headquarters in Litchfield, Minnesota. Contact your dealer to schedule a demonstration (check the the Dealer Locator).
How can I contact Towmaster directly?
Use the Contact Form or reach Towmaster’s main office at:
Monroe Towmaster, LLC.
61381 U.S. Hwy 12, Litchfield, MN 55355
Phone: (320) 693-7900
Fax: (320) 693-7921
Does Towmaster offer financing options for trailer purchases?
Financing is typically offered through authorized dealers and third-party lenders. Availability and terms vary by dealer and credit approval.
Where can I find used Towmaster trailers for sale?
Check authorized dealers, used equipment sections, or trusted online marketplaces such as MachineryTrader and IronPlanet for inspected, pre-owned Towmaster trailers.
Can Towmaster ship trailers internationally?
Towmaster primarily serves the U.S. market but can coordinate export through dealer channels. We can also ship our equipment to ports
How can I contact Towmaster Truck Equipment for upfits or municipal fleet sales?
Towmaster Truck Equipment operates from the same Litchfield, MN location and handles truck bodies, plows, and municipal upfitting. Contact: (320) 693-7900, 800-462-4517, or use the Contact Form.
Where can I follow Towmaster for product updates and news?
Follow Towmaster Trailers on LinkedIn and Facebook for new product announcements, trade show info, and updates from the Towmaster Truck Equipment division.
Does Towmaster attend trade shows or expos where I can meet representatives?
Yes. Towmaster participates in industry trade shows such as CONEXPO-CON/AGG, American Rental Association (ARA), World of Asphalt, The Utility Expo, and local municipal expos – such as the MN Fall Maintenance Expo.
Can I become a Towmaster dealer or distributor?
Interested businesses can submit a dealer inquiry by contacting your locations Regional Account Manager via the Contact Us page.
What is the average lead time for a new Towmaster trailer?
Lead time varies by model, dealer inventory, and customization options.
Does Towmaster provide fleet pricing for municipalities or contractors?
Yes – Towmaster works with government and commercial accounts for fleet and volume pricing through dealers, the Sourcewell Cooperative Purchasing contract, State of MN contracts, and national contracts.
Other Questions
Who owns Towmaster?
Towmaster is a brand of the Aebi Schmidt Group, a global manufacturer of professional equipment for road maintenance, snow and ice control, and municipal operations.
When did Towmaster become part of the Aebi Schmidt Group?
Towmaster was acquired by the Aebi Schmidt Group in 2017, expanding the Group’s presence in North America and integrating trailers and truck equipment into its portfolio.
What does Towmaster specialize in?
Towmaster specializes in premium heavy-duty trailers and truck equipment upfitting for municipalities, contractors, and commercial fleets. The brand is known for its durable, welded steel construction and lifetime frame warranty.
Where is Towmaster located?
Towmaster’s headquarters and main production facility are located in Litchfield, Minnesota, USA.
What is Towmaster Truck Equipment?
Towmaster Truck Equipment is a division of Towmaster that provides truck bodies, snowplows, spreaders, and custom upfitting solutions for public works, utilities, and contractors.
How is Towmaster connected to Aebi Schmidt?
Towmaster operates under the Aebi Schmidt North America umbrella, alongside other Group brands such as Schmidt and M-B Companies. This allows Towmaster to leverage global engineering and service resources while maintaining local manufacturing.
Does Towmaster still operate independently?
Yes – Towmaster continues to design and manufacture its trailers and truck bodies in Litchfield, MN, while benefiting from Aebi Schmidt’s international supply chain and technology network.
Are Towmaster and Schmidt the same brand?
No. Towmaster focuses on trailers and truck equipment, while Schmidt specializes in snow removal and street cleaning machinery. Both belong to the Aebi Schmidt Group.
What industries use Towmaster trailers?
Towmaster trailers serve the construction, agriculture, municipal, landscaping, and equipment rental industries. Their design suits daily heavy-duty transport and fleet use.
What makes Towmaster different from other trailer brands?
Towmaster is known for cold formed I-beam main frames, balanced load design, lifetime warranty, and local U.S. manufacturing. It’s not mass-produced offshore – it’s built to last and backed by long-term dealer support.
How long has Towmaster been in business?
Towmaster has been manufacturing trailers since the 1970s, with decades of experience serving the construction and municipal sectors. TOWMASTER Truck Equipment began in 2008.
Is Towmaster the same as Oshkosh Corporation?
No. Towmaster is part of the Aebi Schmidt Group, which operates separately from Oshkosh Corporation. They are distinct global organizations in related industries.
Where else does Aebi Schmidt operate in North America?
The Aebi Schmidt Group maintains operations and service facilities across the U.S. and Canada through Towmaster, M-B Companies, and other regional subsidiaries.
What values define the Towmaster brand?
Towmaster stands for quality craftsmanship, reliability, and integrity – building American-made trailers that stand up to real work, not just showroom talk.
How can I learn about Aebi Schmidt Group’s other brands and global presence?
Visit the Aebi Schmidt Group website.