POLICIES

Privacy

We are committed to protecting your online privacy. When you visit our site, we may collect personal information such as your name, e-mail address, shipping address, telephone number, product selections, credit card or other payment information or more.  We may also collect the URL you came from, IP address, browser type, country, state and telephone area code where your server is located, the pages of our site that were viewed during a visit, any links you clicked on our site, and more.

We do not sell or rent your personal information to others. We use customer information we collect only for the purposes of filling orders, contacting purchasers to inform them of their order status, sending promotional information, enhancing the operation of our site, serving advertisements, for statistical purposes and to administer our systems.

We may use third parties to help us fulfill orders, to help process payments, to provide customer service, to serve site content, to conduct surveys, to help administer promotional emails, to administer warranties purchased, and to administer drawings or contests.  We give them access to the information needed to do their tasks. Sometimes that includes your personal information. Our computer system protects personal information using advanced firewall technology. We may use cookies to help identify you when you visit our site and to customize your experience. The cookies may contain randomly assigned user identification numbers, the country where you are located, or other information.  The cookies make your use of the site easier, allow you to retrieve an earlier shopping cart, make the site run more smoothly and help us to maintain a secure site.

This information is held in strict confidence for the purposes listed above and not sold to any other party for any other marketing purposes.

Copyright and Trademark Notice

This site is owned and operated by Towmaster, Inc., unless otherwise specified. All materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Towmaster. Copyright ©1994-present, ALL RIGHTS RESERVED. All audio and video clips are the sole property of Towmaster, Inc. or their respective content providers. No materials from this site may be used without Towmaster, Inc.’s prior permission.  All rights not expressly granted herein are reserved.

Towmaster, Contrail, and Titanium names and logos are registered trademarks, trademarks or service marks of Towmaster, Inc. All other trademarks or service marks are property of their respective owners.

Disclaimer and Limitation of Liability as to Products Sold

All of Towmaster, Inc.’s products are warrantied against defects for the period specified on their respective warranties from the date of the original manufacturer’s invoice. Except as expressly stated herein, Towmaster, Inc. makes no representations or warranties, either express or implied, of any kind with respect to products sold. See our warranty section for warranty specifics.

Typographical Errors

In the event a product is listed with incorrect information due to typographical error or error in pricing or product information received from our suppliers, Towmaster, Inc. shall have the right to refuse or cancel any orders placed for that product. Manufacturer reserves the right to modify, change or discontinue models or options as seen fit without obligation to previously sold units.

Links

This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that Towmaster Trailers, Inc. is not responsible for the operation of or content located on or through any such site.

Service and Support

All requests for technical service and support should be made directly to the manufacturer in accordance with their terms and conditions.